Privacy Policy

Dernière mise à jour : 20 juin 2024

Thank you for visiting our website: bernardgagnon.com and for showing interest in our products and services. The privacy of your personal information is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose and protect your information during your use of our website and services.

1. Collection of information

1.1 Personal dentifiable information:

When you use our Website and Services, we may collect personal information about you, such as your name, email address, postal address, telephone number, and any other information you voluntarily provide to us. This information is collected when you register on our site, place an order, fill out a contact form or interact with our services.

1.2 Non-personal information:

We may also collect non-personal information about you, such as demographic data, information about your browser, your operating system, the pages you visited on our website, the actions you took and other similar information. This information is collected automatically using technologies such as cookies, web beacons and server logs.

2. Use of information

We use the information collected for the following purposes:

2.1 Provision of services:

We use your information to process your orders, respond to your requests, provide you with the products or services you request, and notify you about important updates to our website and services.

2.2 Personalization of the experience:

We use the information to personalize your experience on our website, tailor our products and services to your needs and preferences, and provide you with relevant content.

2.3 Marketing communications:

If you have given your consent, we may use your information to send you marketing communications by email, such as newsletters, special offers and information about our products and services. You can unsubscribe from these communications at any time by following the unsubscribe instructions provided in each email.

2.4 Improvement of products and services:

We use the information to analyze and improve our products, services, website and promotional offers, as well as to perform market research and statistical analysis. By editing or publishing an article, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the article you have just modified. It expires after one day.

3. Disclosure of information

We do not sell, rent or share your personal information with third parties except in the following circumstances:

3.1 Third Party Service Providers:

We may share your information with third party service providers who help us operate our website and provide our products and services, such as payment providers, carriers and hosting services.

3.2 Compliance with legal obligations:

We may disclose your information if we are legally required to do so, to comply with a court order, a request from a governmental authority, or in connection with a current legal proceeding.

4. Information security

We take appropriate measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activities and protect the site against specific types of attacks. Examples of conditions when logging include login attempts, logout requests, suspicious URL requests, site content changes, and password updates. This information is retained for 60 days.

5. Cookies and similar technologies

Our website uses cookies and other similar technologies to collect non-personal information and improve your user experience. You can configure your browser to refuse cookies, but this may limit some functionality of our website.

6. Links to third party sites

Our website may contain links to third party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of these sites before providing your personal information.

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy regularly to stay informed of changes.

8. Contact

If you have any questions, concerns or requests regarding this Privacy Policy, please contact the Privacy Officer: 

 

This privacy policy is an integral part of our Terms of Use and our General Conditions of Sale. By using our website and services, you agree to the terms of this privacy policy.

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